SSS Online Registration 2020: How to Register in My.SSS

sss registration

Do you want to register your SSS account online?

That’s actually a good idea!

Registering to SSS Online is your gateway to viewing your SSS contributions, generating SSS Payment Reference Number (PRN) before paying your contributions, and applying for SSS benefits.

There’s so much you can do if you are registered in SSS Online.

And the best part is you do not have to go to the SSS branch to do most of these transactions.

Using your smartphone or computer with internet connection, you can easily access your SSS account anytime you want and anywhere you are.

Can I share with you my experience? 

It was in 2012 when I first learned that I can view my SSS contributions online.

I was so happy when I saw my total contributions and when I discovered how easy it was to file or apply for SSS benefits online.

True enough, when I gave birth to my first child in 2013, I was able to avail of my maternity benefit from the SSS which at that time was ₱39,000 for CS delivery. It was a big help.

Now, it’s your turn to take advantage of the SSS online facility.

Follow the steps below on how to register in SSS online, and if by any chance, there’s something that you did not understand, go further down and post your comment. I’ll get back to you as soon as I can.

Sounds  good? 🙂 Let’s start…

What is a My.SSS account?

The online portal of the SSS is known as My.SSS and you can find it at www.sss.gov.ph.

My.SSS is an easy-to-use online service platform that enables registered SSS members to access their social security records online safely and conveniently. 

Before My.SSS was launched, most of us would normally go to the SSS branch and wait in long lines to view and pay our contributions and  to file for benefits.

But we don’t need to do that anymore except for some transactions that require personal appearance.

With the My.SSS online facility, all you need is a smartphone or computer that’s connected to the internet.

And with just a few clicks, you’ll be able to do your transactions 24/7 including weeknights, weekends, and even when the SSS office is closed.

Why Register in My.SSS Online?

Once you are registered in the SSS online portal, you can:

  • Check your SSS contributions
  • View, download, and print your membership records
  • Apply for SSS Benefits like SSS maternity benefit
  • File for SSS Salary Loan
  • Check your SSS loan repayment records
  • View details on your SSS benefit claims
  • Schedule appointments with an SSS branch

Click here to read: How to Apply for Small Business Wage Subsidy through My.SSS

Who Can Register for an SSS Online Account?

You can register if you belong to any of the following:

  • Employees with SSS coverage
  • Self-employed or voluntary members
  • Overseas Filipino workers (OFWs)
  • Unemployed spouses with at least one month posted SSS contribution
  • Kasambahays and other household employees
  • Employers

The Philippine Social Security System encourages all members to register in My.SSS online to take advantage of the easy access and convenience that this facility offers.

What are the Things I Need to Register

Make sure you have the following information when you register to My.SSS:

  • For individual members:
    • Your SSS Number
    • If you have an SSS UMID (Unified Multi-purpose ID), you can also use the CRN found in the UMID card
    • A valid email address that has not been used previously to register
  • For company employers:
    • Coverage date for your registration
    • Employer ID
    • Preferred User ID for log-ins
  • For household employers:
    • Coverage date for your registration
    • Employer ID
    • HR Email Address
    • Preferred User ID for log-ins

sss registration

How to Register in My.SSS Online?

Once you have the info above, you may now fill out the SSS registration form by following these steps:

Step 1: Access the SSS Website

Step 2: Select one information to register to My.SSS.

Make sure it’s the same information that you used when you applied as a member of SSS.

    1. Savings Account Number / Citibank Cash Card / UBP Quick Card / UMID – ATM Saving Account Number Registered in SSS
    2. Mobile Number Registered in SSS
    3. UMID CARD
    4. Employer ID Number / Household Employer ID Number
    5. Payment Reference Number / SBR No. / Payment Receipt Transaction Number

Step 3Fill out the SSS registration form (Phase 1)

A. For individual members

Fill out this form with the required information:

  • CRN / SS Number
  • First, Middle, and Last Name
  • Date of Birth
  • Email Address

sss-contributions

Make sure to fill out all the fields marked with an asterisk (*). Your registration will not go through if you don’t fill it completely.

B. For company employers

Fill out this form with the required information:

  • Employer ID
  • Date of Coverage
  • Address
  • Email Address
  • Preferred User ID
  • Landline and Mobile Number (optional)

SSS-online-payment

C. If you are a household employer

If you have household employees like a nanny, driver, gardener, domestic helper, etc., you will need to fill out the following fields:

  • Employer ID
  • Date Coverage
  • HR Email Address
  • Preferred User ID
  • Landline and Mobile Number (Optional)

sss.gov.ph

Step 4: Check your email for the Confirmation Link

After you have filled out and submitted the Phase 1 form above, check your email inbox and click the confirmation link from SSS (noreply@sss.gov.ph)

SSS-customer-serviceStep 5: Fill out the SSS Registration Form (Phase 2 )

This is the second part of the registration process. Fill out the form with the required information.

SSS-Online-signup

Step 6: Check your email for the Activation Link

After you have filled out and submitted the Phase 2 form above, check your email inbox and click the activation link from SSS (web.notifications@sss.gov.ph)

This email also contains your User ID.

sss-online-registrationImportant: You must activate your account within 5 working days. If you don’t, the activation link will expire and you will have to register again.

Step 7: Create a Password to Activate your SSS Online Account

Click the link in the email to activate your SSS online account.

Type your preferred Password. Make sure to follow the guidelines for your password.

  • 8 to 20 alphanumeric numbers
  • The first character is an alphabet
  • No special characters
  • Must be different from your user ID

Once your password is updated, you will be directed immediately to the SSS online login page.

WATCH: How to Register in SSS Online

Tips and FAQs

  • The SSS website is is showing an error and is not loading. What shall I do?

The SSS website works best with Internet Explorer. If you are using other browsers like Google Chrome, Mozilla Firefox, or Safari, try Internet Explorer too.

Update 1: The SSS website has been down since April 18, 2020 soon after the Small Business Wage Subsidy was launched. According to SSS, they are currently updating their servers.

I will update this page once the SSS site becomes operational.

Update 2: As of April 24, 2020, the SSS website is operational but it is temporarily dedicated for employers to apply for the Small Business Wage Subsidy (SBWS) program on behalf of their employees.

Please read SSS’ advisory below.

small-business-wage-subsidy-program

Update 3: As of July 8, 2020, the SSS website has been updated. It looks better, it loads faster, and it’s easier to navigate now. Watch this video below to see how it looks like. 

  • I chose UMID Card to register. Where can I find the UMID card pin code? 

You have to activate your UMID card first in the SSS information terminal at select SSS branches.

  • I don’t find the confirmation email in my Inbox. Where can I find it? 

If the email address you provided is not Yahoo Mail (e.g., Gmail, Hotmail, etc.), check your Spam or Junk folder if you can’t find the SSS email in your main inbox.

  • I don’t have a middle name. Can I just leave it blank? 

Yes.

  • My name exceeds the character limit. What shall I do? 

Just use the format of your name on your SSS ID or UMID card. You may contact SSS hotline 920-6446 to 55 if you don’t have your ID card right now.

  • I want to change my password. How can I do it? 

Login to your My.SSS account. Once you’re logged in, click Member’s Profile, then click Change Password.

Enter your Current Password, enter your New Password, confirm your New Password, and click Change.

  • I forgot my Password. How can I retrieve or reset it? 

Follow these steps if you forget EITHER your Password or User ID:

  1. Go to the SSS website at www.sss.gov.ph. Click “Forgot User ID or Password”.
  2. If you forgot your password but not your User ID, enter your USER ID.
  3. If you also forgot your User ID, enter your Email Address.
  4. You will receive an Email from noreply@sss.gov.ph with the Subject: SSS Website Forgot Password.
  5. Open that email and you will see your User ID and Retrieved Password.

Follow these steps if you forget BOTH your Password or User ID:

  1. Using your email address, send an email to member_relations@sss.gov.ph with the following info:
    • Subject: THRU FACEBOOK
    • Body or Content of the email
      • Details of Concern (SSS Password Reset)
      • Complete Name
      • Contact Number
      • Active Email Address
      • 10-digit SSS number
      • Date of Birth
      • Employment History
    • Attach scanned or screenshots of your valid IDs with photo and signature.
  2. Post a COMMENT at the official Facebook page of Philippine Social Security System (Government Organization) to follow up on your SSS User ID and Password Recovery request. Your comment should include the following info:
    • The Email Address that you used when you sent your email request
    • The Date and Time when you sent your email request
    • The SSS Email address (member_relations@sss.gov.ph) where your sent your email request to

If the above steps don’t work, try this:

  1. Go to SSS website at www.sss.gov.ph
  2. Click the “Forgot password” button
  3. For Members, Enter your CRN/SS Number.
  4. For Employers: Enter your Employer/HR Number
  5. SSS will send a link on your registered email to reset your password.

Just to share…

When I started blogging and vlogging in 2015, one of the first topics I published was about SSS Online tutorials.

I was surprised with the number of views that I got and the number of people who were very thankful of the tutorials I made on how to register online and how to view SSS contributions online.

Since then, I became passionate about helping people by publishing blog posts and videos on YouTube.

Even if I wasn’t earning anything back then, the “thank you” comments and emails were more than enough to keep me motivated and to continue doing what I was doing for the sake of those who need and benefit from my content.

At one point, the Social Security System noticed some of my SSS-related content, and they commissioned me to publish an article about the SSS Loan Restructuring Program.

That blog post is still on the first page of Google for certain keywords and I believe it has helped both the SSS to collect payment and the SSS members to pay their loans easily by taking advantage of the LRP.

Five years later, The Pinay Investor is still publishing blog posts and videos to help and teach people about various online services including SSS, online banking services, and more.

For that, I thank you for your trust and support.

May God continue to guide me in serving you through this work that He has given me for His glory.

If this blog post has helped and blessed you in anyway, I appreciate it if you could please support me by doing any of the following:

  1. Subscribe to our Mailing List so that you’ll be the first to know when I publish new posts.
  2. Post a comment below.
  3. Like and Follow us on our Facebook Page.
  4. Subscribe to our YouTube Channel.
  5. Email me at janice@thepinayinvestor.com

Thank you again for your time and God bless you.

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35 Responses

  1. Jen says:

    Hi! I got the link for activation but any password I enter is an error encountered in trying to submit the form. Any password even though it complies with the requirement – still Error. Hope you can help me. SSS doesnt answer their emails. Thank you.

    • The Pinay Investor says:

      Try copying the link and paste it in another browser.

      • Jen says:

        Hi! Thanks for replying! I tried na po IE, Safari and Chrome. Lahat po sila same Error encountered kahit anong password iset ko. Also tried na madaling araw para mas mabilis system. Pero ganun pa din po.

  2. Febie says:

    Hi mam tanong ko Kung paano po gagawin pag nag ssign in PO ako sa SSS app nag invalid email or password pero Alam ko Tama namn po Ang nilalagay ko.
    Kasi last week na oopen ko pa sya 1 week mahigit Lang hnd ko sya na open.
    Pag tinatry ko po forgot password may email silang padala pag click ko po Yung link SSS account no longer accesible.
    Ano po Ang pwedeng gawin? Maraming Salamat po.

  3. Karen says:

    This is also my problem now. An error occurred when I was submitting my password and now I am stuck with “Your registration is no longer accessible”. I am unable to register again as my email address is already registered in their system. Sent them email but no reply yet.

  4. JC says:

    Since online member registration is down, is it possible to register manually?

  5. Junilito says:

    Pa’no po ‘yon nag-register ako pero ang email sa akin is unsuccessfuk daw registration ko, ni-try ko na po lahat-lahat ng options pero wala pa din. Tapos sabi isa daw sa mga reasons is registered na ‘yong SSS number ko, eh ‘di pa nga ako nakakapag-activate ng account eh. Sana po matulungan niyo ako. Wala kasing sumasagot sa SSS.

    • The Pinay Investor says:

      pag yan po ang sinasabi, try nyo lang po contact ang sss customer service or message po kayo sa FB page para maverify po nila SSS account nyo kung registered na nga ba.

  6. Vince Rey Mahinay says:

    Hi! Meron po akong problem sa mailing adress sa may registration. Wala po kasi kaming room/floor/unit no & building name since maliit na compund lang po ito and di den po namen masagutan yung subdivision box and may error po don sa Barangay section tabi nung City/Municipality di po namen ma click yung barangay para mapili yung barangay namen. Sana po matulungan nyo kame

    • The Pinay Investor says:

      mas maganda po siguro kung sa SSS po kayo mag-iinquire para maadvise po nila kayo kung ano po ilalagay. pero try nyo pa din po.

  7. Rio Canja says:

    I registered for a SSS web account.Registration was successfully submitted. Upon checking my email after 30 minutes, wala akong na receive na email from SSS confirming my registration, Anong pong problema nito or should i wait for another day? thanks

    • The Pinay Investor says:

      You may also check your SPAM folder baka napunta po dun ang email ng SSS or wait po within 24 hours baka nadelay lang.

  8. Dear SSS Admin,
    Please allow me to access my new email account to apply for renewal of my salary loan.
    Thank you very much for your immediate response.

  9. Ma. Teresa Abrigo says:

    I cannot proceed to creating my password part. After clicking the link that was sent to my email, they will ask for my CRN/SS Number’s last 6 digits for confirmation and for me to proceed in setting my password but then after I submit it nag-eerror na yung website. What to do? Natry ko na po IE, Google Chrome and Safari pero wala pa rin po.

  10. juan says:

    error 404–not found after clicking member registration, any idea?

  11. aldren lacorte says:

    good pm, isa akong sss member sa katagalan na hindi nkapag work sa company ang sss id na mayron ako ay lumang card id. kailangan kong mag register para sa trabaho na inaaplyan ko kaya lang ilang bese ng narereject . kahit ipasok ko ang cp no. ayaw padin so ano po ba ang dapat gawin para makpag register ako. un kasi ang need ng company

    • The Pinay Investor says:

      sundan nyo lang po ung steps para sa sss online registration. marami pong options sa pagreregister.

  12. Karl Christine Parico says:

    Hello po. Ask ko lang po, nag register po ako online. Nagkaigi naman po nagsend sila sa email ko ng link para mafill up ang mga information. Nag finished and succesfully pero hindi naman po sinend sa email ko ang sss account number ko. Paano po kaya yun? Thank you poo.

    • The Pinay Investor says:

      kung ang sss number po ang hinahanap nyo, login po kayo sa sss online account, doon nyo po makikita ung sss number at iba pang records nyo sa sss.

  13. A says:

    Kahit anong option po ayaw kaya nag drop by na lang po kami sa malapit na branch binigyan po kami ng form para I update na muna ung contact # them pag may confirmation na po from sss tsaka ulit mag online….mam thanks for overwhelm response

    • The Pinay Investor says:

      Thank you for sharing your experience. I hope you can share with us again once you get a confirmation from the SSS. Stay safe!

  14. how to registered sss online application .. with sss account, thank you ‘

  15. warlinda says:

    hi po bakit po kaya laging please complete required fields? nasagutan ko naman po lahat. pano po kaya gagawin?

    • The Pinay Investor says:

      ulitin nyo na lang po ulit. close nyo po ung browswer at buksan nyo po ulit then fill out the form.

  16. carmela says:

    hi po maam nakailan try n po ako ayaw po tlga mag eemail po sa akin .sabi po we regret to inform you that your register in the sss website was unsuccessful due to th following reason.. paulit ulit na po ako nka ilan emil na po ako ayaw pa rin po

  17. cirilo abacahin says:

    nag register ako sa SSS online but my application was denied due to my mother’s maiden name did not match at my SS records. Paano ba yan?

  1. April 23, 2020

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